When you send us a NEW SHIPPING REQUEST, you can choose from the following two options: 

1. Basic Consolidation ~ we place several packages into one large corrugated shipping box without removing the original box.

2. Premium Re-pack ~ we discard the original box and bubble wrap the items one by one, then place them into a one corrugated shipping box tailored to the size of the item/s inside.

If you have extra instructions or requests, please input them in the  'Additional Details' section.

Local retailers often use over sized boxes and excessive padding, which are unsuitable for international shipping. When necessary, we repackage items into appropriately sized corrugated boxes to ensure better protection during transit and to help lower shipping costs. 

When filling out the  'New Incoming Order' form, you can input 'Inclusions Only' with specific instructions or descriptions of the items you want to discard or keep in the 'Additional Details' box. Alternatively you can send us a message with images through the 'MESSAGES' tab. We will get in touch with you for clarifications , if necessary, to make sure we are on the same page.

When requesting 'Inclusions Only' you have two choices for processing speed. 

• Standard : 3 to 7 days

• Priority : 2 to 3 days.

When registering you orders to your account, tap 'Ship For Me' then 'New Incoming Order',  and click 'Yes' on the Content Photography section.

When inputting your order information into the 'New Incoming Order' form, you can include a Unboxing Video request along with any other instructions in the Additional Details box. You can also to reach out to us thru our membership portal's messaging system. 

Yes. Simply reach out to us thru our membership portal's messaging system to let us know your special instructions and we'll handle your packages accordingly.

Our package splitting service allows you to break down one large package into several smaller ones. We carefully repackage each item, ensuring they are securely prepared for safe international shipping. Once split, you'll receive separate tracking numbers for each individual package. 

Here are some reasons why you might request for package split :

• Ship to Multiple Addresses: Perfect for sending items to different locations.

• Avoid Extra Shipping Fees: If your package exceeds weight or size limits, splitting it into smaller packages helps avoid oversized shipping charges.

• Comply with Import Regulations: Many countries have limits on the value or quantity of items per shipment. Splitting packages helps you comply with these rules.

• Stagger Delivery: You can split packages to receive certain items sooner or avoid shipping costs for items that aren’t needed immediately.

To request for package split, simply include it in the additional details section of your 'Shipping Request'.

1.  Check out and  subscribe to one of our Paid Membership Plans.
2.  Another option is to add  'Domestic Shipping' with the domestic address in the additional details box when you fill out the 'New Shipping Request' form.  Please note that we charge a forwarding fee of US$8 per package in addition to domestic shipping cost which is between $3 to $6 for regular sized boxes. Moreover please note that when you request for domestic shipping:

• we ship packages as they are received
• we  do not offer consolidation or re-packaging services.
• we do not ship to commercial or business addresses.

No. Once you've submitted your request, we will no longer add or remove packages from your shipping request. Adding more packages changes the volume and/or weight, and it will require us to process the shipment all over again.   However, you can fill up and submit  a NEW SHIPPING REQUEST form and we will start processing it separately from your first request.